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6 Common Commercial Water Damage Problems

1/14/2022 (Permalink)

Broken Pipe A broken pipe can lead to water damage in your Pueblo, CO commercial.

Water from a broken pipe or another source can disrupt operations and severely damage property. Quick action is critical to mitigating the amount of damage caused. Knowing the most common sources of commercial water damage can prepare you to act quickly if they occur on your property.

Common Reasons for Commercial Water Repair

Most commercial operations have some of the same water damage risks as residential structures, plus additional risks related to the operation of the business. These are some of the most common causes of flooding and other commercial water problems:

1. Leaking Sprinkler Systems

Sprinkler systems are a valuable resource for mitigating fire damage. However, damaged or poorly maintained sprinklers can lead to leaks that may damage your property. Watch for signs such as wet carpets and walls, mold, musty smells, and standing water. Have a professional in Pueblo, CO; inspect your sprinklers regularly and promptly repair any issues.

2. Damaged Windows

Damage to your windows or window seals can cause moisture to seep into your building. This excess moisture can cause mold growth, warp wood and lead to other types of water damage. Regularly inspect your windows and window seals for damage. Caulk damaged seals and repair or replace damaged windows as needed.

3. Plumbing Issues

A broken pipe can cause a substantial amount of damage if you are not quick about shutting off the water source. Freezing temperatures, wear and tear, and lack of maintenance can lead to pipe failures. Water stains on floors, walls, or ceilings, musty smells, and loose or cracked tiles can be signs of a leaky pipe. If you suspect a plumbing issue, contact a plumber to perform an inspection and repair any damage. Removing the water from your building is critical for reducing the damage, so consider contacting a water remediation company to dry out your property quickly.

4. Roof Damage

The roof on your building helps protect your property from wind, rain, and snow. However, a roof that has been damaged by a storm, heavy snow, ice accumulation, tree limbs, wind, or wear and tear may develop leaks. A leaking roof can lead to damage to ceilings and other structures in your building. Regular roof inspections, maintenance, and repairs can help you avoid damage from a leaking roof.

5. Damaged HVAC Systems

As your HVAC system ages, the ducts can become damaged or worn, leading to water leaks. Regular cleaning and maintenance reduce the chance of this occurring.

6. Severe Weather

The risk of weather damage to your property varies depending on where your property is located; however, most geographic regions experience severe weather at least occasionally. Hurricanes, flash floods, thunderstorms, heavy snow, earthquakes, and other events can either directly cause water damage or can create conditions, such as holes in your roof, that lead to water damage. You can't prevent bad weather from happening, but you can take steps to weatherproof your property.

Whether are you dealing with damage caused by a broken pipe, a flood, or poor maintenance, the key to reducing water damage is to act quickly. Regularly checking for signs of these common causes of commercial water damage can help you spot and fix problems early.

What to Look for in a Restoration Company

1/11/2022 (Permalink)

SERVPRO of Pueblo's green work van with SERVPRO logo at clean up site A quick response from SERVPRO of Pueblo ensures your damage restoration needs are professionally completed.

It is important for Pueblo, CO homeowners to be prepared for damages, both by understanding their risks and having a plan for what to do in the aftermath. Picking a restoration company is an important and often overlooked part of this process. It is important to do your research and pick a company that you can trust to restore your home.

Tips To Choose the Best Restoration Company

Finding a restoration company to work with can be difficult, but knowing you made the right decision will provide you with ample peace of mind once the time for restoration comes. In order to make the best decision, it is important to know the details that matter about your restoration company:

The Damages They Can Handle

Because there are many facets to every type of damage, it is important to choose a company with a wide scope of service. By being certified in many types of restoration, we have the competence and the expertise to handle it all. Whether your fire damage also requires air purification or water damage leads to structural issues, we’ll be able to help with every step.

When They’ll be There for You

House damages do not stick to a schedule, so finding a company that will be there for you whenever you need them is very important. That’s why we have an emergency line that’s available 24 hours a day; regardless of when you need to call in, our team will be here for you.

The Quality of Work You Can Expect

In the restoration industry, how technicians are trained has everything to do with the quality of work they complete. Training is an important focus for us, which is why we use the best industry standards to create our qualifications.

What Their Disaster Plan Is

Because we are a franchise that is part of a national chain, we are a local business with national resources. We have 1,700 franchise locations spread across the country, which means that when a large-scale disaster strikes, we have the backup necessary to maintain excellent levels of service.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.

Kids Safety: Fire Escape Plans

1/6/2022 (Permalink)

Residential Fire Follow these advices to create a good Fire Escape Plan for your family. Someday these tips could save lives.

What does every parenting book on the planet stress the importance of? Kids safety. However, aside from maintaining doctor appointments and learning practical first aid, how many parents reach beyond to learn and interject more safety protocols into their children's lives?

Many parents instinctively act in their child's best interest, which is excellent. However, what does that teach the child, especially in terms of emergencies like fires?

Advices that might be vital in case of Fire Escape

Many families do not see house fires as realistic threats, but they are; just ask any restoration service in Pueblo, CO. Teaching children escape strategies through repetition and exercises is the best way to keep the family safe. Learning to protect themselves can also serve as a psychological boost as it:

  • Improves confidence
  • Incorporates decision-making skills
  • Reduces anxiety

Kids Safety: Fire Escape Training

While intuition can play a role in safety, it should not become the sole influence. The body's fight or flight response is not always dependable and can lead to greater risks of injury in disaster situations. Instead, parents should help their children create, incorporate, and practice real-world strategies for escape during fires. These plans should include several exit routes and the elimination of obstacles.

Additionally, a plan is only as effective as its practice runs. During a disaster or crisis, people panic. Unfortunately, panic can lead to indecision. Repetition can reduce the risk of a panic-induced freeze, helping your entire family get to safety.

Specific Objectives

A home fire is dangerous, but knowing how to design and implement an escape plan can reduce the risk of serious injury. A plan should focus on multiple exits and the elimination of obstacles.

Every room in your home should have a minimum of two exits. A bedroom, for instance, will have a window and a door. When creating your family escape plan, your job is to identify these exits and teach your children.

Additionally, your escape path out of each room or area of the home needs to be clear. Smoke is thick and hard to see through; you do not want to run into a bookshelf, table, or another item while trying to make a quick escape.

Importance of Repetition

Because of the potential for low visibility and the threat of panic-induced freezing, you should practice your escape routes several times throughout the year. A good rule of thumb is to practice at least once every six months. However, you might want to practice monthly with little ones.

By practicing, you are essentially creating muscle memory and eliminating the need for too much thinking during a fire. It is the confusion and overthinking that will lead to extensive injuries.

Kids safety depends on preparation and commitment, and each is up to the parents. The younger you start teaching your children about escape plans and fire safety, the easier it will be to instill good habits. You can talk to the local fire department or a fire mitigation specialist to determine the best escape routes through your home and learn other fire safety tips and tricks. However, it would be best to remember to practice what you learned.

Does Your Business Need a Disaster Plan?

12/20/2021 (Permalink)

Emergency exit sign Keep everyone safe when a disaster occurs in Pueblo, Co.

Have you noticed how Mother Nature keeps throwing natural disasters such as floods, hurricanes, tornadoes, wildfires, and earthquakes at our Pueblo, CO commercial? The key to being able to fight back is being prepared for a multitude of worst-case scenarios.

Being prepared for those scenarios in your home as well as your business involves creating a natural disaster plan. In this blog, we are going to discuss some aspects to consider when designing a disaster plan for your business.

Why Disaster Planning?

There are many things to factor in when you are putting together a disaster plan for your business.

Included in those considerations are the following:

  1. Keeping your employees protected
  2. Keeping your assets secure
  3. Getting your business back up and running again

Many sources such as the Red Cross, FEMA, and have prepared helpful checklists that can guide you in identifying areas that need to be included in your natural disaster preparedness plan. These sources are also useful in measuring just how prepared you truly are.

How to Protect Employees

Protecting the human aspect is the most important consideration if a disaster were to strike without warning. You must have a plan that lays out procedures and safety measures for employees and visitors by making sure evacuation routes and exits from your facility are all properly marked, ensuring that there is a designated area that can serve as a shelter space, possibly considering the installation of emergency lighting, and creating a volunteer staff to serve as “safety wardens” who are properly trained and able to guide and assist with all emergency efforts.

When you are picking out a shelter space, a basement or storm cellar is an ideal location in the event of tornadoes or other high-wind situations. If you have no basement space, you may use a small interior room, a closet, or an interior hallway on the lowest level of the building for shelter.

Asset Safety Is Key

There are thousands of dollars at risk in assets and merchandise even if your business is located in a strong and sturdy brick and mortar location. You will have to make mindful choices about how to protect the assets on the inside.

It is a good idea to compile a comprehensive and up-to-date inventory of these items, and having photographs prior to a disaster whenever possible is always helpful when filing insurance claims. When you have assets that are based on a computer server, take necessary steps to ensure that the regular backups are being performed and look into storage systems such as cloud storage options that cannot be damaged.

Contact a contractor to help you uncover areas that may need structural integrity upgrades if you own your building, and have the contractor walk you through possible safety upgrades and advise on any areas that may not hold up in certain weather situations.

How to Get Back to Work

After a natural disaster occurs, it is quite possible that damages will force you to close your business down while repairs are being made. Every day you remain closed is another day you lose money and profits. It is a good idea to have a “rainy day” fund set aside to help out with any additional costs that are not covered by your insurance.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, call SERVPRO of Pueblo and we will there for you.

Avoiding Holiday Hazards

12/20/2021 (Permalink)

Christmas tree on fire. Consider these preventions tips in the holidays to avoid any type of fire damage.

Pretty lights and decorations add to the feel of the holiday season, but if they are not used properly your holidays can quickly go from festive to frightening. Fortunately, by following a few simple safety tips, you can greatly reduce the fire risk in your Pueblo, CO home, this holiday season.

Tips To Avoid a Fire in Holidays

Candle Safety 

Candles are widely used throughout the holidays, and December is the peak month for home candle fires. The National Fire Protection Association's (NFPA) statistics show, more than half of all candle fires start because the candles were too close to flammable objects. Consider using flameless candles instead of real candles, keep them at least 12 inches from anything flammable, and remember to extinguish them when leaving a room or going to bed. Use sturdy candle holders that are not likely to tip over and place candles on clear, uncluttered surfaces. 

Christmas Tree Safety

The NFPA also reports local fire departments to respond to an average of 250 Christmas tree-related fires each year, with the majority of these fires caused by electrical problems.

If you have an artificial tree, be sure it is labeled, certified, or identified by the manufacturer as a fire retardant. If you choose a live tree, pick a tree with fresh, green needles that do not fall off when touched, and make sure the tree has plenty of water every day.

Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents, or lights. The tree should also be clear of all exits. After the holidays, properly dispose of your tree. Dried-out trees can be a fire hazard and should not be left in the home or garage, or placed outside the home. 

Decorative Lights 

When purchasing decorative lights, make sure they are properly labeled and have been inspected by an independent testing laboratory. It is also important to ensure you have the correct type of lights; some lights are designed for only indoor or outdoor use, but not both. Carefully inspect light strands before placing them. Replace any string of lights with worn or broken cords or loose bulb connections.

Connect no more than the number of light strings recommended by the manufacturer. Remember to turn off outside decorative lights and Christmas tree lights before leaving or going to bed. 

Your local SERVPRO OF PUEBLO wishes you a safe and happy holiday season!

Ways to Protect Your Home From Water Damage

12/20/2021 (Permalink)

Flooded living room. Water damage can be a disaster. Call us to help you recover your Pueblo, CO home.

Water damage is one of the most common and costliest disasters you may experience as a homeowner. Pipes bursting, dishwashers malfunctioning, washing machines overflowing or storm damage are just a few of the many ways water damage could strike your home.

There are plenty of ways you can protect your Pueblo, CO home from this common issue homeowners deal with. Let’s take a look at some.

How to Protect Your Home

Not only will water damage be a hassle to deal with, but it could quite possibly have a long-term impact on your home if cleanup is not done properly. Mold will begin to grow within 24–48 hours after moisture exposure and is one of the most common side effects of water damage.

When you begin to look for ways to protect your home, it may help you to break it down by areas of impact. These areas might include the basement, kitchen, bathroom, flooring, and ceilings.


You can help prevent water damage in the basement by preventing water seepage. This can be done by resealing vulnerable areas of the basement, making sure water drains away from your home, and installing a backwater valve.

Kitchen and Bathrooms

Your kitchen and bathrooms can experience water damage due to plumbing issues and appliance failures. Take some time and follow these recommendations:

  • Inspect all appliances regularly, especially paying attention to hoses and faucets
  • Check all seals and caulking around showers and tubs to ensure there is no leakage
  • Know where your home’s main shut-off valve is located
  • Be sure that you don’t leave the house while the washing machine or dishwasher are running

How to Recover Your Items

There are things you can do to protect the possessions in your home from water damage, but don’t be surprised if it is not always possible. Use waterproof bins to store items and keep items stored on shelves off of the floor—which is especially recommended when using your basement for storage.

You’ll need to contact your insurance company immediately, evaluate the extent of the water damage in your home, and identify the type of water that is involved.

Types of water to be aware of are:

  1. Clean water. Can be from rain, condensation, leaky pipes, etc.
  2. Gray water. Slightly dirty water from dishwashers, washing machines, clean toilets, etc.
  3. Black water. This water can cause serious health problems and is water from sewage or serious flooding from nearby rivers, etc.

You will need to remove all wet objects, dehumidify and dry your home out quickly after a water damage disaster, and disinfect any remaining materials.

The pros suggest that you freeze wet books, photos, and papers in a frost-free freezer to buy some extra time and prevent mold and mildew from developing and causing further deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of Pueblo, who are here to make it "Like it never even happened."

What Homeowners Can Expect From SERVPRO

11/30/2021 (Permalink)

House Insurance Services. Call SERVPRO to help you with the restoration and cleaning of your Pueblo, CO home.

As an insurance representative, you are probably well aware of SERVPRO's reputation when it comes to commercial cleaning. The company exceeds industry standards in mitigation and restoration services. What you may not know is how well SERVPRO can meet the needs of your residential clients in Pueblo, CO.

SERVPRO Restoration Services

Structural Repair

After disaster strikes your client's home, SERVPRO technicians go to work. They handle mitigation of multiple types of damage:

The cleanup process starts with an assessment of the damage, and technicians often work with adjusters to detail what needs to be done. Then they tear out ruined materials, clean and dry the area and rebuild the structure of the house. The job isn't finished until it looks "Like it never even happened."

Document and Personal Item Restoration

SERVPRO technicians don't just stop at repairing your residential clients' homes. They offer a certified clean guarantee for restorable documents and personal items. Family photos and keepsakes, clothing, window treatments, electronics, and furniture are just a few of the items they may be able to salvage. This saves both the client and your company the trouble and cost of replacing many of the belongings affected by the disaster.

Claims Information Center

The Claims Information Center is SERVPRO's data hub. It stores up-to-date information on every job in progress so that your clients have all the information they need to file their insurance claims. The CIC provides homeowners with the same level of service as commercial cleaning clients receive so that they can stay informed about the process every step of the way. The initial assessment and estimate are included, and if any changes need to be added along the way, your client's file in the CIC is updated to reflect them. The result is that at any given moment, you and your clients can track the progress of the restoration to their homes.


One of the reasons SERVPRO is a preferred vendor for many insurance providers is that it acts as a one-stop-shop for repair and restoration. The team that handles mitigation of the damage to your client's home is the same group that puts the finishing touches on the restoration. The technicians report updates back to the same company, improving communication and streamlining the entire process.

The results of this excellent service feature are typically a shorter timeline for completion and a lack of overlap from two companies claiming to have performed the same service. Homeowners don't get caught in the middle, trying to figure out a whose claim to the insurance money is more valid. It also keeps providers from being inadvertently overcharged for services that can fall into either phase, such as carpet cleaning. Hiring the same company to complete both mitigation and restoration makes the whole process easier for everyone.

SERVPRO offers the same quality of service to residential clients as it does for commercial cleaning assignments. When disaster strikes your clients' homes, it makes good sense to call SERVPRO. With 24-hour service, these certified technicians are Faster to Any Size Disaster, even residential ones.

6 Things You Should Know About Water Damage

11/22/2021 (Permalink)

Water damaged building. Understand the causes of water damage and minimize damage in your Pueblo, CO property.

Water damage caused by a pipe burst, flood, or storm is a common challenge for homeowners. The more you know about water damage, the better equipped you will be to deal with it if it occurs in your home.

What You Should Know About Flooding and Other Water Damage

About one in 50 homeowners file a claim related to freezing or water damage every year. These are some of the most important facts to know about this common problem.

1. The Longer You Wait, the More Damage You Will Have

It is critical to dry out wet property within 24 to 48 hours. After this point, mold may begin to grow. Wood may rot. Water from clean sources, such as a water line break, may become contaminated. Quickly and completely drying property is the best way to reduce the total amount of damage done. If you are unable to dry out your property yourself, you may want to contact a water remediation company in Pueblo, CO, to assist you.

2. Water Damage Is Often Avoidable

You can't control the weather, but you can often take steps to mitigate potential flood damage by installing a flood control system in your home, keeping your roof and windows up-to-date and in good repair, and making changes to your landscaping. Additionally, you can avoid water damage from broken plumbing or appliances with regular inspections and maintenance.

3. Some Water Damaged Property Can Be Restored

Some water-damaged items, such as food, carpet pads, drywall, and other difficult-to-dry or decontaminate items need to be replaced. However, other materials can be dried out and restored if you act quickly.

4. It May Be Covered By Insurance

Most homeowners' policies cover water damage from a sudden and accidental discharge, such as that from a pipe burst. Water that enters through an opening in the roof caused by wind damage may also be covered. Flood damage is usually excluded from homeowners' policies, but may be covered if you have a separate flood policy.

5. Some Types of Water Damage Are Not Do-It-Yourself Projects

A small amount of water from a supply line leak or a washing machine overflow may be safe to clean up on your own. However, water from flooding or that contains sewage or other contaminants requires protective gear and training that most homeowners do not have.

6. Avoid Walking or Driving in Floodwater

Walking or driving in floodwater is hazardous for multiple reasons. First, it can be difficult to judge how deep floodwater is or how swiftly it is moving. People and vehicles can easily be swept away by water they thought was safe. Second, floodwater may contain sewage and other contaminants. Third, the storms that cause flooding often result in downed power lines, which can make walking through floodwater an electrocution hazard. Similarly, water that covers electrical outlets in a home may not be safe.

Most homeowners will encounter some type of water damage. Educating yourself on facts about water damage from a pipe burst or other source can help you stay safe and minimize property damage.

Navigating Commercial Insurance, Mold Exclusions, and Professional Cleanup

11/17/2021 (Permalink)

Maintenance of vents. Mold grows in almost any environment. Take some steps to prevent the spread of the fungus in your Pueblo, CO, property.

It doesn't take much moisture to create a welcoming environment for mold spores. If your Pueblo, CO, property is affected by heavy rainfall, melting snow, hurricanes, leaking pipes, or any other type of water disaster, you could end up dealing with mold damage. When mold remains hidden and you don't recognize the problem, the damage can become extensive. If you have a good commercial insurance policy, the mold issue may be covered. It's wise to be aware of mold exclusions, however.

Understand Commercial Insurance for Mold Damage

Mold exists in almost every type of environment, and spores move easily from one host to another. With just a tiny bit of warmth, moisture, oxygen, and food, a spore can establish a colony on wood, carpet, paper, and drywall. As mold feeds, it weakens its food source, eventually destroying property. Mold insurance covers some of the cleanup and remediation expenses.

Limited Fungus Coverage

According to policies from the International Organization for Standardization, Limited Fungus Coverage kicks in when fungus, wet or dry rot, or bacteria is caused by a specific cause and is addressed quickly and appropriately by property owners. Any fungus growth related to flooding may not be covered without flood coverage through an endorsement. If you take action at the first sign of mold, Limited Fungus Coverage usually covers:

  • Direct loss or damage
  • Removal of fungus
  • Tear out and replacement of property
  • Removal of damaged property
  • Repairs

Your insurance company may limit the amount that is paid out for these services, so it's best to prevent mold growth or catch it early.

Mold Exclusion

Professional mold cleanup services are covered in most situations, but some insurance policies contain mold exclusions. This generally means that there is no coverage for the presence of mold, any spread, or related concerns. The most common reason for exclusion is a failure to properly maintain the property. However, the exclusion cannot apply to:

  • Mold or fungus that results from lightning or fire
  • Mold growth resulting from specified causes, such as riots, vandalism, sinkhole collapses, windstorms, and damage from firefighting equipment
  • Specific losses caused by the presence of fungus or mold

Make sure you understand your coverage before trouble happens.

Maintenance and Prevention

The best mold insurance happens before you need to file a commercial insurance claim. You can take preventative steps to avoid fungus:

  • Routinely inspect your building, especially targeting common problem spots, such as vents and drainage systems.
  • Use dehumidifiers and fans to reduce the level of humidity in your building.
  • Hire professionals to inspect and maintain the ventilation system, including vents, ducts, and working components.
  • Take immediate action at the first visible sign of mold or the first whiff of a suspicious odor.

Remember your insurance provider is probably as concerned about preventing the spread of mold as you are. Reach out to your agent or an insurance representative to learn more about the risk of growth and the most effective means of prevention.

Mold can be a real headache for property owners. However, with the proper preventative actions and a good understanding of your commercial insurance, you can reduce the amount of property damage and minimize your own level of frustration.

Count on Us to Respond to Your Disaster Fast

11/12/2021 (Permalink)

Restoration of old wooden floors. Our professional team can restore the damage in your Pueblo, CO home.

When disaster strikes your home or business, you don’t have the benefit of waiting for help when it is your home or livelihood on the line—you need it right away.

We Are Here to Help You

We understand that a fast response is crucial, which is why responding faster to any size disaster is more than just a slogan to us.

Why Responding Quickly Matters

Time becomes a precious commodity when it’s your belongings or business on the line. This is especially true where the water damage has been involved, which can happen through various means such as flooding, appliance and/or plumbing failures, storm damage, and firefighting efforts.

It only takes a matter of mere minutes for the water to spread throughout your property, saturating the walls, floors, upholstery, and your belongings, which all become casualties of water damage.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage will continue to worsen as time goes on. Anywhere from 48 hours up to a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows, and studs
  • Metal begins to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

If left untreated for more than a week, water can lead to dramatically increased restoration times and costs and can also have an impact on structural safety.

How We Can Help

We can provide an immediate response to any size disaster, which can help keep damage to a minimum and help keep the cleaning and restoration costs manageable.

We have trained cleanup and restoration specialists that can be dispatched to your property or business at any time, no matter what day or time it is.

A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations. Also, since we are a locally owned and operated franchise, we are close by and ready to respond whenever the call comes in.

Remember, if you need us, we’ll be there—no matter the time of day. The team of highly trained restoration experts at SERVPRO of Pueblo, CO, is available for emergency cleanup and restoration services 24 hours a day, seven days a week.