Recent Why SERVPRO Posts

We’re Ready if You Need Home Restoration Services in Pueblo

7/19/2022 (Permalink)

Image of a paper with the title "Insurance Policy" We’re Ready if You Need Home Restoration Services in Pueblo, CO.

No two home damage claims are the same—even the claims resulting from the same thunderstorm or hail event can be very different.

But all these claims actually have one thing in common. Want to guess what it is?

No matter what kind of damage your home suffers, getting the restoration process started as quickly as possible is vital to making sure your home can be restored quickly and efficiently to its original state.

Time is of the essence in any restoration emergency, but it’s essential when your home is damaged by water. You can notice the effects of water damage within a few hours, including the tell-tale musty odor that signifies the beginning of a mold problem. Within a few days, wood will start to warp, too.

Why Homeowners Need Restoration Services

Homeowners insurance claims include things like severe weather issues, such as wind, hail and rain. While natural disasters can cause damage to more than one home in a city or neighborhood, accidents and appliance malfunctions are also common reasons individual homeowners need restoration help.

Your SERVPRO Team Is Here 24⁄7

Because we understand that it’s vital to get help for your home as soon as possible, we’re available when you need us for emergency restoration services.

That means you can call us on nights, weekends and holidays if you need our assistance. We’ll be here to answer your questions and get your restoration process started.

There are other good reasons to choose SERVPRO, too. Here’s what makes us different.

3 Reasons to Choose SERVPRO

  • Our teams are staffed by expert technicians.

We have technicians who are highly trained experts. They hold valid certifications in their fields and will bring their wealth of knowledge about water damage to your home.

  • Our teams have access to the best restoration technology.

Our relationship with a trusted national partner like SERVPRO means we can access the latest and greatest in restoration technology. When combined with our technical expertise, that technology gives you an edge when you work with our team.

  • We’re a locally owned business.

We want to serve our community and help our friends and neighbors get great results when they need us the most.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams in Pueblo, CO, who are available 24⁄7 in the event of an emergency. 

How To Identify Contaminated Water and Clean It Up

6/13/2022 (Permalink)

Flooded Kitchen. Our specialists can help you with the Water Cleanup.

When a home in Pueblo, CO, experiences water damage, it’s vital to take care of the issue as soon as possible. Prior to jumping into cleanup, it’s also essential to know whether it is clean or contaminated water. The latter requires additional safety precautions and is known to spread more quickly.

Is It Black Water?

The IICRC has determined three types of water categories.

Clean:

Considered sanitary, this originates from a source that poses no substantial risk. This type may come from a water supply line, sink or bathtub overflow, or rainwater. It is typically easy to clean and won’t cause long-lasting damage if mitigated quickly.

Grey:

This category of water may have some contamination but is still considered relatively safe to deal with. Sources that create this type of water damage include urine-only toilet overflow, malfunctioning appliances or a leaking aquarium. During cleaning, an anti-microbial spray will be needed to ensure affected items are disinfected properly.

Black:

This highly contaminated water has the potential to have toxins, pathogens, bacteria, chemicals and microorganisms that require added layers of safety when handling. Since it often contains sewage, underground water or waste line backflow, it is best to leave the cleanup to a water damage mitigation and restoration company.

Prevent the Spread

Even if the problem starts as a Category 1, that doesn’t mean it will stay that way. Any water left standing presents a prime situation for mold to start to grow. Since porous materials wick up moisture, even a small amount of water may be slowly causing hidden issues.

That also means that belongings may slowly be sitting in water, possibly causing irreversible damage. After determining the source of the water, cleanup should begin as soon as possible. The following steps should be taken to minimize additional damage:

  • Find the source of the water problem and contain it. This may require turning off the main water valve if it is a broken pipe.
  • If the situation is being caused by nature, homeowners will have to wait for the water to subside. In the meantime, belongings that haven’t been affected yet should be moved to higher levels.
  • Once the source is resolved, wet belongings that can be relocated should be moved to a safe, secure place to dry out thoroughly.
  • The next step is to begin removing the water. The faster that happens, the better the chances of minimizing the damage.
  • Once water is removed, the affected area needs to be thoroughly dried. Fans and dehumidifiers should be used to speed up the process.
  • After several days of drying, depending on the extent of the damage, cleaning, sanitizing and deodorizing can begin.
  • The final step is restoration. That may require replacing the carpet, drywall, ceiling panels and other structural components of the home.

While any unwanted water in a home is unwelcome, contaminated water poses additional issues. Knowing the types of water classifications and their sources makes it easier to know when a professional should be called for help. No matter the source, speedy cleanup and swift action are needed to keep it from spreading.

Why SERVPRO Is a Preferred Vendor

4/25/2022 (Permalink)

Photo of an Insurance Office. Let SERVPRO be your Preferred Vendor, and Avoid Damage in your Property.

As an insurance agent, you must balance the needs of your customer with the needs of your company. SERVPRO helps you do this by providing excellent service at an affordable price.

SERVPRO Vendor Program

We only use vendors that have met our rigorous standards. This is why we are the preferred vendor of many insurance companies.

Customer Satisfaction

Our top priority is making sure your customers are satisfied. We work hard to accomplish this in several ways:

  • Limiting damage
  • Restoring property quickly
  • Restoring instead of replacing

We know that speed is important for avoiding additional damage and helping get customers back into their homes as quickly as possible. Our more than 1,900 locations in Pueblo, CO, and across the United States and Canada are prepared to respond quickly any time of the day or night. We also save you money by restoring property instead of replacing it.

Industry-Leading Training

All of our local professionals are trained on IICRC standards for fire and water cleanup and restoration. Our state-of-the-art IICRC-approved training facility provides continuing education for our service professionals.

Guaranteed Quality Work

We provide a two-year labor and one-year materials warranty on all our work. If our work fails to meet your reasonable expectations, we will fix it for free for up to two years.

Quick Response Time

As an insurance agent, we know that you have a lot of claims to handle. Our team will always respond promptly and will work with vendors so that you don't have to.

National Accounts Division

We have a team of marketing professionals dedicated to maintaining our relationships with insurance companies. The purpose of this division is to increase the satisfaction levels of both our insurance customers and the people they insure. We accomplish this by following guidelines that include internal audits for quality insurance.

We take steps to maintain transparent communication between our professionals and insurance agents and adjusters. We run a background check on all of our local employees, including temporary employees, and we provide completed job files as proof of work. Our account managers can guide you through the restoration process and answer any questions you have.

Performance Guidelines

To make sure you can be confident in our work, we have established performance guidelines. We provide thorough documentation of all claims. All of our locations must agree to 21 requirements to qualify to receive insurance referrals. We use the correct equipment and drying validation, per IICRC standards, on every job. We provide metrics to demonstrate high levels of customer satisfaction and performance.

History of Success

Our company began in 1967 as a painting contractor. We launched our first cleaning business in 1969. We achieved our first ranking in Entrepreneur Magazine's Franchise 500 in 1980 and we have been the #1 restoration service company on that list since 2003. We opened our National Training Center in 1992 and our 1,000th franchise in 2000.

SERVPRO is an industry leader for a reason. As an insurance agent, you can count on us to provide fast, high-quality service, while keeping costs as low as possible for you and your customer.

What to Look for in a Restoration Company

1/11/2022 (Permalink)

SERVPRO of Pueblo's green work van with SERVPRO logo at clean up site A quick response from SERVPRO of Pueblo ensures your damage restoration needs are professionally completed.

It is important for Pueblo, CO homeowners to be prepared for damages, both by understanding their risks and having a plan for what to do in the aftermath. Picking a restoration company is an important and often overlooked part of this process. It is important to do your research and pick a company that you can trust to restore your home.

Tips To Choose the Best Restoration Company

Finding a restoration company to work with can be difficult, but knowing you made the right decision will provide you with ample peace of mind once the time for restoration comes. In order to make the best decision, it is important to know the details that matter about your restoration company:

The Damages They Can Handle

Because there are many facets to every type of damage, it is important to choose a company with a wide scope of service. By being certified in many types of restoration, we have the competence and the expertise to handle it all. Whether your fire damage also requires air purification or water damage leads to structural issues, we’ll be able to help with every step.

When They’ll be There for You

House damages do not stick to a schedule, so finding a company that will be there for you whenever you need them is very important. That’s why we have an emergency line that’s available 24 hours a day; regardless of when you need to call in, our team will be here for you.

The Quality of Work You Can Expect

In the restoration industry, how technicians are trained has everything to do with the quality of work they complete. Training is an important focus for us, which is why we use the best industry standards to create our qualifications.

What Their Disaster Plan Is

Because we are a franchise that is part of a national chain, we are a local business with national resources. We have 1,700 franchise locations spread across the country, which means that when a large-scale disaster strikes, we have the backup necessary to maintain excellent levels of service.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.

What Homeowners Can Expect From SERVPRO

11/30/2021 (Permalink)

House Insurance Services. Call SERVPRO to help you with the restoration and cleaning of your Pueblo, CO home.

As an insurance representative, you are probably well aware of SERVPRO's reputation when it comes to commercial cleaning. The company exceeds industry standards in mitigation and restoration services. What you may not know is how well SERVPRO can meet the needs of your residential clients in Pueblo, CO.

SERVPRO Restoration Services

Structural Repair

After disaster strikes your client's home, SERVPRO technicians go to work. They handle mitigation of multiple types of damage:

The cleanup process starts with an assessment of the damage, and technicians often work with adjusters to detail what needs to be done. Then they tear out ruined materials, clean and dry the area and rebuild the structure of the house. The job isn't finished until it looks "Like it never even happened."

Document and Personal Item Restoration

SERVPRO technicians don't just stop at repairing your residential clients' homes. They offer a certified clean guarantee for restorable documents and personal items. Family photos and keepsakes, clothing, window treatments, electronics, and furniture are just a few of the items they may be able to salvage. This saves both the client and your company the trouble and cost of replacing many of the belongings affected by the disaster.

Claims Information Center

The Claims Information Center is SERVPRO's data hub. It stores up-to-date information on every job in progress so that your clients have all the information they need to file their insurance claims. The CIC provides homeowners with the same level of service as commercial cleaning clients receive so that they can stay informed about the process every step of the way. The initial assessment and estimate are included, and if any changes need to be added along the way, your client's file in the CIC is updated to reflect them. The result is that at any given moment, you and your clients can track the progress of the restoration to their homes.

One-Stop-Shop

One of the reasons SERVPRO is a preferred vendor for many insurance providers is that it acts as a one-stop-shop for repair and restoration. The team that handles mitigation of the damage to your client's home is the same group that puts the finishing touches on the restoration. The technicians report updates back to the same company, improving communication and streamlining the entire process.

The results of this excellent service feature are typically a shorter timeline for completion and a lack of overlap from two companies claiming to have performed the same service. Homeowners don't get caught in the middle, trying to figure out a whose claim to the insurance money is more valid. It also keeps providers from being inadvertently overcharged for services that can fall into either phase, such as carpet cleaning. Hiring the same company to complete both mitigation and restoration makes the whole process easier for everyone.

SERVPRO offers the same quality of service to residential clients as it does for commercial cleaning assignments. When disaster strikes your clients' homes, it makes good sense to call SERVPRO. With 24-hour service, these certified technicians are Faster to Any Size Disaster, even residential ones.

Count on Us to Respond to Your Disaster Fast

11/12/2021 (Permalink)

Restoration of old wooden floors. Our professional team can restore the damage in your Pueblo, CO home.

When disaster strikes your home or business, you don’t have the benefit of waiting for help when it is your home or livelihood on the line—you need it right away.

We Are Here to Help You

We understand that a fast response is crucial, which is why responding faster to any size disaster is more than just a slogan to us.

Why Responding Quickly Matters

Time becomes a precious commodity when it’s your belongings or business on the line. This is especially true where the water damage has been involved, which can happen through various means such as flooding, appliance and/or plumbing failures, storm damage, and firefighting efforts.

It only takes a matter of mere minutes for the water to spread throughout your property, saturating the walls, floors, upholstery, and your belongings, which all become casualties of water damage.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage will continue to worsen as time goes on. Anywhere from 48 hours up to a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows, and studs
  • Metal begins to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

If left untreated for more than a week, water can lead to dramatically increased restoration times and costs and can also have an impact on structural safety.

How We Can Help

We can provide an immediate response to any size disaster, which can help keep damage to a minimum and help keep the cleaning and restoration costs manageable.

We have trained cleanup and restoration specialists that can be dispatched to your property or business at any time, no matter what day or time it is.

A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations. Also, since we are a locally owned and operated franchise, we are close by and ready to respond whenever the call comes in.

Remember, if you need us, we’ll be there—no matter the time of day. The team of highly trained restoration experts at SERVPRO of Pueblo, CO, is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

The Services You Need, Right When You Need Them | SERVPRO® of Pueblo

8/17/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of Pueblo is your local restoration expert.

Most of us, at home or work, work hard to make sure things go smoothly. The smoother things are, the better the morale for everyone. And as we all know, this is not an easy task.

So, if disaster strikes, keeping things running smoothly seems to go out the window. You become more focused on the new emergency at hand, and this affects everyone in what could be a negative way.

Here at SERVPRO, we are equipped to help take the pressure off you. Disaster recovery is what we excel in.

The easiest decision you can make for yourself is to hire us, and here’s why:

We’re Always Available

We are here to answer your call 24 hours a day, seven days a week in case you or anyone else calls and needs assistance. When disaster strikes, time is not your friend.

When disasters happen, we are ready and waiting for you to call.

We Offer a Fast Response

Being in the disaster recovery industry, we know better than anyone that when disaster hits, every second counts.

For every second that accrues, there is a chance of more mold growth or the need for additional costly repairs. A fast response is crucial, and we are locally owned and operated so that we can reach our Pueblo customers quickly.

We’re Trained for Both Home & Business Restoration

When disaster strikes, we’re prepared to help. Our technicians have undergone extensive training to handle the unique needs and challenges of both commercial and residential restoration.

We Evolve When Needed

Since the outbreak of COVID-19, disease prevention has become a top priority for everyone, especially business owners. Because of that, we now offer a cleaning service that is certified and goes above and beyond traditional janitorial services.

It’s now essential to let your customers know that your business is clean and sterilized. That’s why we make it our job to offer you peace of mind with a hyper-clean space for your employees and customers.

So when disaster strikes, no matter the cause or the size, you know you have SERVPRO on your side ready to make everything “Like it never even happened.”

Regardless of the what, where or why, SERVPRO has the tools, technicians and training to get your situation under control. When you’re ready to let us tackle the hard stuff, get in touch with SERVPRO of Pueblo.

Preventing Winter Water Damage at Home | SERVPRO® of Pueblo

12/9/2020 (Permalink)

water leaking out of a gutters due to heavy rain If you have water damage in your home due to a leaky roof or another cause, contact us right away. SERVPRO of Pueblo is available 24/7.

Insurance experts say roughly one in every 50 American homeowners will file a water damage claim every year.

These claims vary in severity. Some homeowners are unfortunate enough to sustain flood damage from major storms. But other claims are from smaller issues that can be avoided with regular maintenance.

Some causes of water damage vary by season. Winter presents unique challenges to homeowners, thanks to the colder weather, snow and ice.

The Power of Regular Maintenance

Taking care of your home is the most effective way to protect your investment against the dangers of water damage.

What should you do before the weather gets colder? Experts have some advice about places to look when you’re getting your home ready to weather winter’s unique home maintenance needs.

Preserve your home’s pipes. Frozen, busted pipes are the most common reason homeowners file claims during the cold winter months. You don’t have to be one of them. How can you keep your pipes intact? If there’s a winter storm or particularly cold night coming, leave the faucets in your home dripping. It doesn’t have to be much. All you need is water flowing to protect your plumbing.

Clean your gutters before it gets cold. It’s smart to keep your gutters cleaned out—and something worth adding to your seasonal home maintenance list. Keeping them free of debris and flowing can help stop water from pooling or flowing in ways that can damage your home. And if there’s no standing water in the gutters, you’re much less likely to have to deal with damage from ice there.

Check your foundation. Water damage in basements is a common reason homeowners need remediation services. Additionally, water can seep into cracks during the winter, and freezing can cause cracks to widen. That happens because water expands when it freezes. You can stop the process by ensuring your foundation doesn’t have cracks that can allow for leaks.

Find spots that need to be sealed. Like checking the foundation, this step is important because water expands when it freezes. If your window panes, shingles and siding aren’t secure enough, they can water into your house.

If a busted pipe, leaky gutter or other winter hazard damages your home, our team is here to help you restore your home. You can get in touch with us 247.

Tips for Choosing a Cleaning Service for Your Small Business | SERVPRO® of Pueblo

10/22/2020 (Permalink)

a large 24/7 blue neon sign hanging on brick wall No matter the need, SERVPRO of Pueblo is here to provide you with a rapid response.

Pueblo’s small business owners are among the busiest people in town.

If you’re one of them, you’re likely spending your time balancing books, greeting customers and creating plans for the future of your business. You probably know what it’s like to do all the work it takes to build your business and succeed. Odds are, you have your hands in every aspect of your business.

But as your business continues to flourish and it’s time to grow, you’ll probably start adding to your team. And finding the right fit—the best help—is vital to building a successful future.

For example, if your business needs commercial cleaning support, it’s good to reach out to experts in that area for help.

Hiring a cleaning service has a lot of similarities to hiring a new employee. You want to check out their references (or in the case of a cleaning company, the online reviews), see proof of the quality of their work and feel confident that they can do the job well.

These tips can help you choose a cleaning service.

Be sure it fits your budget. Meeting your budget is the difference between a successful month and a difficult one. Talk to the company you’re considering to get an estimate for their services. But remember that quality remediation and cleaning work now can save you money on more extensive damages later. Plus, it can help keep your insurance premiums reasonable.

Read through the customer reviews. The cleaning companies you’re considering likely have an online presence. Invest some time in seeing how past clients viewed their experiences.

Review their credentials. Hiring licensed and certified cleaning companies can help you feel better about your decision.

Explore the services they offer. You’ll want to choose a cleaning company that provides the cleaning services your business needs and can create an individualized plan to meet those needs—whether that’s for a restoration project or a deep cleaning after virus exposure.

Make sure they’re accessible when you need them. You might need professional cleaning services outside of regular business hours or on the weekend. Commercial cleaning services that are accessible 247 can help you get started fast. That’s especially important when you’re dealing with time-sensitive issues like water damage.

How SERVPRO Can Help

When you choose SERVPRO® for your commercial cleaning needs, you’ll have help from experts who are available any time you need them if you have an emergency need. Just reach out to our team 247, and we’ll be sure you get certified clean results.

Our team is equipped with the latest technology. They use leading-edge techniques and personalized cleaning plans to ensure your needs are met—and that your business is ready to welcome customers back.

Want to learn more about what it means to be certified clean? Get in touch with us. We’re always here to help business owners.

How to Tell if You Are Choosing a Good Restoration Company | SERVPRO® of Pueblo

8/14/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Pueblo to set up an appointment.

Experiencing severe weather is bad enough, but if you experience damage from it, the situation can be positively overwhelming. The damages that storms cause is serious and getting more severe with each passing year—that is why we always recommend making sure you have a plan in place for who to call in case damage does occur.

Working with the right restoration team can make all the difference in how stressful your overall experience is. You are trusting this team with your most expensive investment, so choosing one you can put your faith into is so important. To help you make sure you are, we have some tips to consider.

Tips to Consider When Picking a Restoration Company

Make sure you check out their credibility. When large parts of an area are damaged by severe weather, there will often be ample amounts of companies that are trying to take advantage of it. Make sure you do not fall victim to these scams by doing your research on a company’s credibility, making sure they carry both a local and a national reputation in the industry.

Determine they can handle high demand. The damages done by a storm can be both severe and widespread, causing the restoration industry to experience a huge surge in demand during the aftermath. Thankfully, we have a nation of SERVPRO® partners on our side that we can call upon for backup if needed. This allows us to guarantee a high level of service regardless of how much of the area sustains damage at one time.

Be sure you can get in touch when you need to. Storms somehow seem to know when the least convenient time to cause damage is, and they always manage to arrive right about then. For that reason, you can count on us to be here any time you need it, day, night or weekend. Our 247 emergency line means whenever you call, we will answer and get right down to business setting your restoration plans into motion.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Putting a Stop to Water Damage From Appliances | SERVPRO® of Pueblo

1/14/2020 (Permalink)

frustrated woman on floor looking at broken washer If your home experiences any flooding or other water issue, SERVPRO of Pueblo is here to dry, clean and repair any damage.

No one wants to deal with water damage in any fashion, but when it comes to water damage from appliances, there can be extra headaches to deal with.

Appliance water damage can often remain hidden for long periods of time, leading to a compounding of issues. By knowing what appliances to check and doing so regularly, homeowners can put a stop to this water damage.

Checking Your Appliances for Leaks

Hot Water Heater
A hot water heater can last a long time as a whole, but its individual parts can develop leaks much earlier on in its life. Prevent water damage by checking all of its components often to look out for discoloration, dripping or other signs that water is leaking out where it should not be.

Refrigerator
Though it is a wise practice to move your refrigerator away from the wall often, many people do not do so enough. The water lines behind the refrigerator are not typically made from a durable material and are thus prone to leaks. If your refrigerator is not moved often, these leaks can be allowed to fester for a long period of time and cause serious structural issues.

Dishwasher
In the same vein as refrigerators, making a habit to check behind and under the dishwasher regularly is a wise move. Dishwashers are also prone to leaks, and are often not covered by insurance when damages occur. Make checking behind the dishwasher a routine part of your home maintenance in order to ensure this does not happen to you.

Washing Machine
The hoses that carry water to the washing machine are notorious for leaking prematurely. Their lifespan is about five years, but they should be checked at least every month for any leaks. The washing machine uses a high volume of water and these hoses can often malfunction even if they appear intact, so it is wise to follow these guidelines.

Air Conditioner
The condensation that air conditioners accumulate is typically drained from the system, but occasionally a malfunction can occur. Keeping up with your unit’s regularly scheduled maintenance as well as watching for any issues yourself is the best way to prevent this from causing damage to your air conditioner and the area surrounding it.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.