Recent Water Damage Posts

3 Examples of Category 3, or Black Water, Damage

6/17/2022 (Permalink)

Flooded House. Learn More about Water Damage following our Tips.

Water damage happens in many ways and can range from inconvenient, such as a warped countertop, to severe, such as multi-story flooding. It's understandable that in some cases the damage can be addressed by the homeowner, but in other situations, such as black water contamination, the damage requires the services of sewage cleanup experts. As a homeowner in Pueblo, CO, here's what you need to know about this extreme water contamination.

3 Examples of Category 3, or Black Water, Damage

The hazards you can expect from the three categories of water damage range from Category 1 water damage that originates from clean water to Category 3 which contains toxic substances, such as bacteria, pesticides, chemicals, and raw sewage. This type of contamination leads to extensive damage and risk. It can also happen in a variety of situations.

1. Outside Flooding

Storms and heavy rain may cause nearby lakes and rivers to flood. It can raise the water table, leading to flooded basements and ground-level homes. When this happens, the rising water carries feces from rodents and neighborhood pets. It also picks up chemicals from pesticides, garbage, and landscaping treatments.

When this contaminated water flows through your home, those toxic substances are readily absorbed by the structural components of your home as well as by your furnishings and belongings.

2. Sewer Backups

There are several potential causes of sewer backups: clogged and blocked sewer pipes, damaged and aging pipes, tree roots in the system, and major blockage in the municipal lines. As soon as sewage emerges from your toilet, bathtub drain, or sink drain, it's important to reduce the risk to you, your family, and your home.

Don't touch the dirty water and close off the area, so pets, children, and other adults don't move in and out of the area. As water evaporates, many of the chemicals and contaminants from the water will get into the air.

It's important that professionals resolve this situation as quickly as possible. Water damage cleanup and restoration pros have the proper protective equipment and commercial cleaners to remove heavy metals, pesticides, bacteria, chemicals, urine, and raw sewage safely and thoroughly from your home. These technicians have extensive training to protect them and your home from the hazards carried by this contaminated water.

3. Standing Clean Water Flooding

Flooding in your home may originate from a source of clean water. Maybe the bathtub was left running and overflowed. A pipe under the kitchen sink may burst, or a damaged clothes dryer could cause flooding. Initially, this water damage falls into Category 1 and Category 2 contamination, but when that water is allowed to sit for more than 24 hours, the damage will increase until you have black water contamination. This happens because the sitting water absorbs chemicals from the drywall, carpeting, and other materials.

Black water, or Category 3, damage is the most dangerous type of water contamination and should only be cleaned up by professionals with the appropriate protective gear, equipment, and treatments. Your top priority should be ensuring the safety of your family and reducing damage to your home.

Flushing Your Water Heater: Six Simple Steps

4/9/2022 (Permalink)

 An Owner trying to fix a Water Heater Learn More about Water Heaters by following these Simple Steps.

The water heater in your Pueblo, CO, home is a hard-working appliance that ensures you have pleasantly warm water for showers and hot water for washing clothes and dishes. If you're like most people, you probably don't know how much you love this appliance until it isn't working correctly.

The first time you're forced to rush through a cold shower, the heater will jump to the top of your home maintenance list.

The Importance of Flushing the Water Heater

As water flows through the heating tank, sediment and buildup collect and clump together. This takes up space in the tank, reducing the amount of water that flows through. It reduces efficiency and eventually causes damage to the tank. Flushing the heater prevents several common issues:

  • Total loss of heated water
  • Inconsistent hot water
  • Decreased water pressure
  • Leaks from the water heater tank
  • Smelly water from bacterial growth
  • Banging from the heater

The good news is that you can perform a water heater flush every year with minimal inconvenience and a few tools that you probably already have on hand.

Step 1: Shut Off the Power

Whether you have an electric unit or a gas-powered appliance, you need to shut the unit down completely. A gas appliance probably has both gas and electricity to shut off. This step is crucial to your safety and the safety of anyone else in your home.

Step 2: Open the Hot Water Line and Turn Off the Cold Water

When you turn on the hot water, the water won't be hot, but the flowing water prevents air bubbles from forming in the system. Shutting the cold water valve to the heater stops water from getting into the unit while you're working.

Step 3: Attach a Hose to the Heater Spigot

Look at the bottom of the tank or heater unit for a faucet like a spigot used on the exterior of your house. Place a bucket under the spigot and attach a garden hose to contain the outflowing water. Make sure your bucket or container is large enough to hold all of the water that comes out of the heater.

Step 4: Drain the Heater Tank

Turn on the spigot and let the water drain out. Dark-colored water full of sediment is an indication of trouble. If solid chunks are coming through the hose, you should contact a professional to check for more significant trouble.

Step 5: Run Cold Water Through the Unit

When you turn the cold water on, clean water flows through the unit, carrying any residual sediment out of the heater. Flush the tank for a few minutes, looking for clean, clear water from the hose. Turn the water off before removing the hose from the spigot.

Step 6: Power the Heater Up

Once you've finished flushing the water heater, clean up your supplies and reset all of your water lines. Close the hot water faucet and turn on the cold water supply. Release the pressure valve on the tank and turn the gas and electricity on.

If you are concerned about water damage or have other questions about this process, reach out to Pueblo, CO water damage professionals. Prevention is nearly always less expensive than cleanup, repairs, and replacement.

We Have a 6-Step Process for Water Restoration

4/8/2022 (Permalink)

Flooded Wood Floor Learn more about the Water Restoration Process by following these tips.

Discovering that you have sustained water damage in your Pueblo, CO property is not enjoyable, but it is important to act quickly if it happens to you.

When you choose us for restoration, you can rest assured that you will receive an answer no matter when you call and that we will set our six-step process in motion. Here’s how we do it:

6 Steps to Water Damage Restoration

  1. Initial Emergency Contact
    Water damage could strike any home at any time, which is why we are always at the ready. When you call us to report damage, we will always answer and gather all the details we can about your damage situation to craft a comprehensive response plan and get to you soon.
  1. Inspection and Damage Assessment
    Inspecting the area for safety hazards and additional leaks is what we do first when we arrive on the scene. Once things are secured, we will do a full inspection to understand the scope of the damage and create your custom action plan for restoration.
  1. Moisture Extraction
    Pulling out standing moisture from the impacted area is key to decreasing the overall restoration time, which is why we have ample amounts of equipment to do so. We will work tirelessly to vacuum and pump out all the water we can before moving onto more fine-tuned methods.
  1. Dehumidifying and Drying
    Following the removal of standing moisture, we will then begin to extract water from the air and impacted surfaces. We will dehumidify and dry all impacted areas completely so they do not continue to deteriorate due to the water damage and to prevent them from becoming vessels for mold growth.
  1. Cleaning Belongings
    The proper sanitizing and deodorizing of items that are affected is important to keep your home free of contaminants and odors in the future. We will fully treat the belongings that have been exposed to the water damage so you can be certain that they are safe to use.
  1. Restoration and Repair
    You can count on us for a complete restoration process, which means we will even apply the finishing touches your job requires. We can apply paint or replace carpets to make the area feel exactly as it did before any water damage ever impacted it.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Taking the First Steps Toward Flood Recovery | SERVPRO® of Pueblo

3/8/2022 (Permalink)

Flooded Neighborhood If you’re experiencing any Water Damage from flooding, Follow these Tips and if you have more doubts, contact us.

Having your home damaged in a flood is a devastating experience, and a quick post-flood recovery is generally the top priority for those affected.

While it is understandable that this is important, it is also essential to be sure you are taking the right first steps and prioritizing your safety during the process. By making yourself aware of what steps to take, you can better prepare for and react to a flooding event in your area.

The First Steps for Flood Recovery

Avoid further safety hazards. 

It is logical to want to immediately return home and get to work after a flood, but waiting for local officials to deem it safe is essential. Floodwaters can hide many lurking dangers, and returning to impacted areas prematurely can expose you to many hazards you may not be aware of.

Air out the home. 

In addition to the damage from the flood specifically, impacted homeowners must also deal with the possibility of mold growth in their homes. Mold is an airborne fungus, and it thrives in areas that are moist with stale air. Circulating fresh air through your house is a good preventative for this—while it will not stop the growth entirely, it can significantly reduce it and make the air healthier to breathe as you begin the cleanup.

Document the damages. 

Most homeowners want to start their cleanup process right away in a flood’s aftermath, but it is important to do your due diligence in the documentation before you begin removing items or cleaning up. Take ample photos of every room that has been impacted and make a detailed inventory list of all the items that have been damaged before you get started.

Contact your restoration and insurance companies right away.

 If you have purchased flood insurance for your home, you will want to start the process of filing a claim right away to expedite it. Another thing to expedite is the restoration—leaving flood damage untreated can cause it to get worse, so call your restoration company right away after you discover the damage.

If your Pueblo, CO home has been damaged in a flood, we are here for you. You can contact us 24/7 to receive a quick response and set the restoration process in motion.

Ways to Protect Your Home From Water Damage

12/20/2021 (Permalink)

Flooded living room. Water damage can be a disaster. Call us to help you recover your Pueblo, CO home.

Water damage is one of the most common and costliest disasters you may experience as a homeowner. Pipes bursting, dishwashers malfunctioning, washing machines overflowing or storm damage are just a few of the many ways water damage could strike your home.

There are plenty of ways you can protect your Pueblo, CO home from this common issue homeowners deal with. Let’s take a look at some.

How to Protect Your Home

Not only will water damage be a hassle to deal with, but it could quite possibly have a long-term impact on your home if cleanup is not done properly. Mold will begin to grow within 24–48 hours after moisture exposure and is one of the most common side effects of water damage.

When you begin to look for ways to protect your home, it may help you to break it down by areas of impact. These areas might include the basement, kitchen, bathroom, flooring, and ceilings.


You can help prevent water damage in the basement by preventing water seepage. This can be done by resealing vulnerable areas of the basement, making sure water drains away from your home, and installing a backwater valve.

Kitchen and Bathrooms

Your kitchen and bathrooms can experience water damage due to plumbing issues and appliance failures. Take some time and follow these recommendations:

  • Inspect all appliances regularly, especially paying attention to hoses and faucets
  • Check all seals and caulking around showers and tubs to ensure there is no leakage
  • Know where your home’s main shut-off valve is located
  • Be sure that you don’t leave the house while the washing machine or dishwasher are running

How to Recover Your Items

There are things you can do to protect the possessions in your home from water damage, but don’t be surprised if it is not always possible. Use waterproof bins to store items and keep items stored on shelves off of the floor—which is especially recommended when using your basement for storage.

You’ll need to contact your insurance company immediately, evaluate the extent of the water damage in your home, and identify the type of water that is involved.

Types of water to be aware of are:

  1. Clean water. Can be from rain, condensation, leaky pipes, etc.
  2. Gray water. Slightly dirty water from dishwashers, washing machines, clean toilets, etc.
  3. Black water. This water can cause serious health problems and is water from sewage or serious flooding from nearby rivers, etc.

You will need to remove all wet objects, dehumidify and dry your home out quickly after a water damage disaster, and disinfect any remaining materials.

The pros suggest that you freeze wet books, photos, and papers in a frost-free freezer to buy some extra time and prevent mold and mildew from developing and causing further deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of Pueblo, who are here to make it "Like it never even happened."

6 Things You Should Know About Water Damage

11/22/2021 (Permalink)

Water damaged building. Understand the causes of water damage and minimize damage in your Pueblo, CO property.

Water damage caused by a pipe burst, flood, or storm is a common challenge for homeowners. The more you know about water damage, the better equipped you will be to deal with it if it occurs in your home.

What You Should Know About Flooding and Other Water Damage

About one in 50 homeowners file a claim related to freezing or water damage every year. These are some of the most important facts to know about this common problem.

1. The Longer You Wait, the More Damage You Will Have

It is critical to dry out wet property within 24 to 48 hours. After this point, mold may begin to grow. Wood may rot. Water from clean sources, such as a water line break, may become contaminated. Quickly and completely drying property is the best way to reduce the total amount of damage done. If you are unable to dry out your property yourself, you may want to contact a water remediation company in Pueblo, CO, to assist you.

2. Water Damage Is Often Avoidable

You can't control the weather, but you can often take steps to mitigate potential flood damage by installing a flood control system in your home, keeping your roof and windows up-to-date and in good repair, and making changes to your landscaping. Additionally, you can avoid water damage from broken plumbing or appliances with regular inspections and maintenance.

3. Some Water Damaged Property Can Be Restored

Some water-damaged items, such as food, carpet pads, drywall, and other difficult-to-dry or decontaminate items need to be replaced. However, other materials can be dried out and restored if you act quickly.

4. It May Be Covered By Insurance

Most homeowners' policies cover water damage from a sudden and accidental discharge, such as that from a pipe burst. Water that enters through an opening in the roof caused by wind damage may also be covered. Flood damage is usually excluded from homeowners' policies, but may be covered if you have a separate flood policy.

5. Some Types of Water Damage Are Not Do-It-Yourself Projects

A small amount of water from a supply line leak or a washing machine overflow may be safe to clean up on your own. However, water from flooding or that contains sewage or other contaminants requires protective gear and training that most homeowners do not have.

6. Avoid Walking or Driving in Floodwater

Walking or driving in floodwater is hazardous for multiple reasons. First, it can be difficult to judge how deep floodwater is or how swiftly it is moving. People and vehicles can easily be swept away by water they thought was safe. Second, floodwater may contain sewage and other contaminants. Third, the storms that cause flooding often result in downed power lines, which can make walking through floodwater an electrocution hazard. Similarly, water that covers electrical outlets in a home may not be safe.

Most homeowners will encounter some type of water damage. Educating yourself on facts about water damage from a pipe burst or other source can help you stay safe and minimize property damage.

What Category of Water Damage Is a Broken Pipe?

10/22/2021 (Permalink)

Pipe burst. The cleanup of your flooded building in Pueblo, CO, will depend on the category of water.

Water damage can be tricky to deal with regardless of the source of the water. However, some types of water damage are more difficult to contend with than others. If you have water damage due to a pipe that needs water pipe repair, you may be wondering what category of water damage you have.

3 Categories of Water Damage in a Flooded Building

There are three categories of water damage. Water is classified according to the source and its exposure to contaminants.

1. Category 1 Water

Category 1 water damage is usually the easiest to deal with because it does not contain contaminants. Clean water from a broken pipe or supply line, an overflow from a sink or bathtub with no contaminants, leaking appliances, water from a toilet tank, rainwater, and melting ice or snow are in this category. Additionally, an overflow from a toilet bowl that contains only clean water is in this category. Most instances of water from a pipe that needs water pipe repair are Category 1 water.

2. Category 2 Water

Category 2 water is also known as gray water. This water contains chemicals or biological or physical contamination. This category is more difficult to deal with than Category 1 because anyone attempting to remove it needs to wear protective gear and surfaces that have come in contact with the water need to be disinfected. Examples of Category 2 water include leaks from washing machines or dishwashers, sump pump failures, chilled or condensate water, water from sprinkler systems, and overflows from toilets that contain urine, but no feces. Additionally, Category 1 water that has been left standing for too long or has flowed through building materials from a higher level in the building can become Category 2. As an example, a leak from a clean sink on the second floor of the building would be Category 1 on the second floor, but Category 2 if the water seeps through the floor, ceiling, or walls to get to the first floor.

3. Category 3 Water

Category 3 water is also called black water and is water that is considered grossly unsanitary. This is the most difficult type of water to deal with because it requires specialized safety equipment and training to remove it safely. Unless you have people on staff with this type of training, it is usually best to contact a water remediation company in Pueblo, CO, to remove this type of water. Examples of Category 3 water include water from a sewage system, rising water from rivers or streams, and rainwater mixed with sewage. Additionally, Category 2 water that has not been cleaned correctly can become Category 3. It is important to clean up any kind of water damage within 24 to 48 hours whenever possible.

Water damage from a pipe that needs water pipe repair is usually among the easiest types of water damage to clean. However, it is important to clean it up promptly or it can become contaminated. Additionally, any type of water damage needs to be dealt with as soon as possible to avoid the potential for further property damage.

Causes of Water Damage in Your Home | SERVPRO® of Pueblo

9/7/2021 (Permalink)

a leak in ceiling creating water lines running down an interior wall A water leak can turn into a big problem. Contact the SERVPRO of Pueblo team if you are dealing with any water damage.

When you have water damage in your home, your mind starts racing and you have no idea where to begin with the cleanup. With water, it seems that it can always find its way into your home, through any open crack or crevice.

Being prepared can save you both time and money in the long run. By being proactive and prepping your home or staying on top of maintenance, you can possibly reduce your risk of being affected.

Let’s look at some common causes water damage—in other words, where you should look!

Toilets. Toilets can easily leak or overflow, and that can be quite disgusting. Beyond the ick factor, whether it results from problems with the toilet seals or cracks in the tank or pipes, the water damage can be quite substantial.

Appliances. These luxury items, like dishwashers and washing machines, help make our world a little easier to live in. But like most things, it doesn’t come without a chance of problems. Because many appliances need a source of water, it’s common for them to leak. This often occurs because of the corrosion that can occur on metal items. With a water heater, this degrading of metal can even cause an explosion.

HVAC units. AC is an essential in many parts of the country during the steamy summer months. But the AC can also spring leaks. It’s important to have it inspected and cleaned on a regular basis.

Pipes. When it comes to the plumbing in your home, what can seem like a small leak can quickly turn into a flooding of your home. Whether it’s from old pipes that finally gave way or weather that has caused your pipes to thaw or bust, the water damage can start in your walls without you ever even knowing it. Tree roots are also a common cause of pipe problems that develop into leaks.

Clogged gutters. Gutters perform an essential function, helping water drain efficiently from the roof of your home, which can help prevent leaks in the ceiling or walls. Inspect the gutters regularly and after storms, and remove any debris found inside to clear a pathway for water.

Maintaining your appliances, roof or pipes can not only help protect your home from disasters, but it will also help your things have a longer life. Some simple actions can save some big money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Common Indicators of Basement Water Damage | SERVPRO® of Pueblo

5/21/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Pueblo is a full restoration company. Our team of experts are on call and ready to help you determine the best course of action.

The basement is a favorite room of the house for many homeowners and families. It can be spacious for storage, cozy for living or playing or safe for sheltering in a storm.

But because basements are dug into the soil around your home, they often fall prey to moisture leakage, not to mention they become the fall-guy areas for other leaks in the home from plumbing, water heaters and the like.

While there’s certainly no guarantee that you’ll have to deal with water damage in your lower level, the odds are high enough that you should definitely be aware of what to look for. These indicators will let you know that water is coming in from somewhere—and when you see them, your local SERVPRO technicians are awaiting your call.

The Top Indicators of Water Damage in a Basement

Unpleasant, musky odors. Even if water that gets into the basement is clean, whether it comes from rainfall or a burst pipe, it doesn’t take long for it to develop bacteria, which turns into mold on your home surfaces and emits the musty, malodorous smell often associated with basements. This smell shouldn’t be the norm—it only arises when mold and mildew are present in the environment, and even if you can’t yet see mold, the smell lets you know you’ve got a water issue to manage.

Flaking paint on masonry or walls. Homeowners sometimes apply so-labeled waterproof paint to their basement interiors, thinking its one-application solution to lock out moisture. While it can help for a while, if a leak is happening behind it, even the thickest paint is going to eventually give way and let the water through. When you see bubbling, cracking and flaking in your paint job, there’s water to be found somewhere.

Foundational cracks. Homes may shift over time, but a crack in the foundation can’t be ignored, and it may be indicative of a serious water leak. On the inside, cracks may show up in the floor, the ceiling or in your walls, telling you that your house’s frame may be succumbing to undue pressure caused by a cracked foundation. There’s no need to worry about minute, hairline-type cracks, but anything larger requires professional help.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Copyright © 2021 SERVPRO of Pueblo

Take the Right Steps to Stop Rain From Damaging Your Home | SERVPRO® of Pueblo

4/5/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Pueblo today.

If you were asked about the most common reasons homeowners had to file water damage claims on their insurance, what would you say?

The most common guesses include damage from storms or floods. Right behind those causes are problems with items in the home, like the plumbing or the sewer.

The reality is that water damage can come from many places.

Homeowners cite a variety of problems when they file water damage claims, including things like severe floods and storms or from problems in the home, like a burst pipe.

Just how common is water damage? Insurance industry experts speculate that as many as one in every 50 American homeowners will file a water damage claim this year.

So if you have to file a claim for water damage this year, you’ll have a lot of company. Statistically, it’s like that someone you know will have to file a water damage claim this year, too.

Preparing Your Home and Family for Wet Weather

Our staff includes a dedicated team of water damage experts, so we have valuable insights into how you can protect your home from suffering water damage now and in the future. The good news is that basic home maintenance can help you stay safe from water damage.

Spend time understanding how drainage can impact your yard. The next time it rains, take a look at your yard. If the water from the rainstorm is draining toward your home, you might have a problem. You might want to connect with a landscaping expert to look for ways to protect your yard.

Use your landscaping as an extra layer of protection. Protective landscaping is real, and you can get it closer to home than you might think. It’s smart to use native plants to add more water protection to your home. Talk to a local expert about native plants or visit a native plant sale.

Seal your roof. According to insurance industry statistics, 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Signs to Look for When You’re Dealing With Water Damage | SERVPRO® of Pueblo

1/13/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have any water damage to your walls or ceiling? Contact SERVPRO of Pueblo, we will help guide you through the restoration process.

Water damage is a common headache for homeowners. In fact, one out of every 50 American homeowners files a water damage claim on their homes every year.

That’s not just because there are more of all types of claims being filed, either. Other types of claims have been falling in recent years. Water damage claims are growing annually, while claims for fire damage have been falling.

When to Consider Reaching Out for Help

If you’re an Avondale homeowner, you may be wondering when you could need water damage restoration help. Your local SERVPRO team can help answer your questions. And if you need restoration work, we can create a custom damage report for you.

You might notice these signs if you’re dealing with water damage that needs to be evaluated by water remediation specialists:

Fabric upholstery or curtains start to bleed or fade. Contact with water can cause certain fabrics to stain, bleed or fade. If you notice that happening to your drapes or your upholstered furniture, take notice. It can be a sign of water damage.

Wood in your home is starting to warp. Items made of wood can show damage from water only a few days after exposure. So timing is essential if you start to notice wood warping or staining. Call a water remediation technician immediately.

Signs of mold start becoming obvious. Musty odors are among the first signs of mold and mildew. So if you notice that distinctive scent, it’s important to move fast and begin the remediation process. Mold only worsens over time.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

We’re Here 24/7 Because Minutes Matter I SERVPRO® of Pueblo

10/9/2020 (Permalink)

parquet light brown wood flooring popped up from water damage Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Pueblo.

The SERVPRO® team takes water damage seriously. That’s why you can get help from experts 247 to begin the process of repairing water damage to your home.

Any time you need us, we’re here to start the process of repairing your home and ensuring you have a safe space for your family. Our team and ownership are local, and they’re here to be sure neighbors and community members get the help they need when their home needs our emergency services.

In a water damage emergency, time is of the essence. But having an expert team is important, too. SERVPRO team members have the latest training in how to deal with water damage issues. They also use the newest technology on the market and advanced drying techniques.

When you move quickly against water issues and choose a company that prefers restoration over replacing, you can save both time and money. Letting water damage sit too long or repairing it improperly can lead to costly issues like mold and mildew, as well as additional repair costs and rising insurance premiums.

Time Is Money

Here’s something important for homeowners to think about. The longer water damage is left unevaluated and treated by experts, the more expensive repairing it becomes. The damage that could be remediated early on for a few hundred dollars could become a major repair that could cost thousands of dollars.

That’s why it’s important to reach out to a qualified team as soon as you notice water damage in your home.

Water Damage Works Fast

Standing water in your home can move quickly through your home and cause problems within hours. Those issues grow with time, and can eventually lead to major problems in your home.

Here’s a timeline of how water damage goes through your home:

In a few minutes

Water absorbs into your walls, floors, carpets and things made of paper (like books and photos). Water can cause furniture to bleed.

Within 24 hours

Water causes drywall to begin swelling and breaking down. Things made of metal to begin to tarnish. A musty odor can be noticed.

Within 1 week

Things start to swell and crack, including doors, windows, furniture and wood flooring. Paint starts to blister. Metal begins showing signs of rust. Mold and mildew begin to grow and spread.

After 1 week

Structural and safety issues (like warping and mold) continue to grow.

Our team is always ready to help if water damages your home. We’re here to talk with you 247 if you need to learn more about our water restoration process.

Don’t Leave Your Home Vulnerable to Water Damage | SERVPRO® of Pueblo

9/8/2020 (Permalink)

white ice maker leaking water Our team is always ready to help you after busted pipes or other water related issues. SERVPRO of Pueblo is the water restoration experts.

Some of the most common causes of water damage are the appliances we use at home every day to make life easier.

What are they? And what how can you take steps to protect your home? These tips can help.

Advice for Maintaining Your Appliances

Regular home maintenance - and knowing what signs to look for in case of problems—is your best defense against water damage.

Busted pipes can cause flooding. It’s a good idea to know exactly what type of pipes you have in your home because different materials have different lifespans. (Copper, for example, can last up to 50 years.) You can also purchase a water leak detector. If you don’t have it in your budget to buy a new piece of equipment right now, then just watch your water bill. Spikes and surges can indicate a leak.

Water heaters are one of those appliances that no one wants to live without. Who doesn’t love a hot shower? A busted water heater is a common cause of water damage, though. Keep up with your unit’s age, and familiarize yourself with how often it needs to be replaced.

Your kitchen appliances, like your ice maker and dishwasher, can cause water damage when they break or leak. Sometimes even a slow leak can cause problems in your home over time. Check both of them regularly to be sure they’re functioning and there aren’t any loose water lines.

Putting a Number to the Damage

It might shock you to learn that these appliances (and the non-weather related water damage they cause) are the second most common type of insurance claims homeowners make. In 2017, these claims accounted for $13 billion in damages to homes and property.

You can thank researchers and insurance companies for this surprising fact. iPropertyManagement, a company that advises property owners, looked into these claims and found that most of these claims were caused by appliances, pipes, and water heaters malfunctioning.

Keep in mind that doesn’t account for things some families lose to water damage that can’t be replaced. Family heirlooms like photographs don’t come with a price tag.

What happens if you can’t catch the leak?

Even the most diligent homeowners can sometimes miss a leak. Accidents happen. And when they do, it’s important to have your home professionally cleaned to protect you and your loved ones from mold and other issues that can arise after a water leak. That’s where our team of experts can help you.

Our team is always ready to help you after busted pipes, water heater leaks, or appliance malfunctions damage your home. We’re here to talk with you 247 if you need to learn more about our water restoration process.

How Small Business Owners Can Increase Disaster Preparedness | SERVPRO® of Pueblo

12/24/2019 (Permalink)

preparedness and readings sayings in bold lettering with red background Having a disaster plan in place is crucial for any business. SERVPRO of Pueblo is your full service commercial restoration company.

Increasing disaster preparedness as a small business owner may not seem like a large concern, but it is something that is wise to consider.

Natural disaster occurrences have continued to increase, and the extensive damage they can cause can seriously threaten the success of small businesses. For these reasons, preparedness is more important than ever.

One of the major benefits of preparing your business for a natural disaster is the fact that being prepared can help you reopen more quickly after the immediate danger has dissipated. Being aware of what to do during the disaster and how to begin to recover and restore afterward will put you on the right track to reopening.

Preparing for Disasters at Your Small Business

1. Double-Check Your Insurance
Insurance is something that many do not give much thought to until it is needed, but unfortunately, many business owners are surprised when they discover that their coverage falls short after a disaster. Because excessive damages are often not covered in commercial policies, many business owners choose to purchase supplemental coverage policies in case of a disaster.

2. Create Your Action Plan
Having an action plan will help you act quickly if a disaster becomes imminent, especially if evacuation orders are put into place. Evacuation orders are often given on short notice, and by having your actions laid out, you can get to safety much more quickly while being sure you are leaving no task unperformed. Knowing the location of evacuation routes in your building and immediate area, as well as being aware of medical facilities, is an important aspect of this.

3. Rehearse Drills and Prepare Staff
Keeping your staff educated about your action plan and prepared for a disaster is an important part of leadership for the small business owner. Designate time for regular drills that feature emergency scenarios so everyone has the ability to prepare in advance for how to handle a real disaster situation.

4. Choose a Restoration Company to Work With
In the aftermath of a disaster, being able to recover quickly is the most important thing for small business owners in order to preserve their operations and continued success. Researching and deciding on a restoration company in advance is one of the best ways to do this, as you will know exactly who to call after the disaster occurs. Look for a company with a 247 emergency line and extensive expertise in commercial restoration so your business will be in good hands.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Sneaky Places Water Damage May Hide | SERVPRO® of Pueblo

9/23/2019 (Permalink)

water damage and flooding on kitchen tile Water damage can happen at any time. SERVPRO of Pueblo will ensure that each water mitigation job is done correctly and completely.

The dangers of water damage can often feel the most intimidating after heavy rains, but that’s not always the clearest indicator that it will occur. Many events can lead to water damage, often having nothing at all to do with the weather.

Discovering water damage can be inconvenient and costly. Many homeowners’ insurance policies do not accept water damage claims—when they do, the typical amount is over $6,000. Knowing the sneaky spots water damage is likely to hide is essential for homeowners to be on their guard no matter the weather.

Where to Look for Water Damage
  • Underneath windows. The installation of windows includes sealing them with the exterior wall, but with time, this can change. Discoloration under windows is a sign water damage has occurred.

  • Underneath siding. Siding panels that overlap or join at corners can often give way for leaks. Check regularly for signs that water is seeping through to the plywood underneath.

  • Underneath door thresholds. Metal door threshold plates are not weather-sealed, so they can let water onto the wood underneath. Indicators of this are if they feel loose or swollen.

  • Underneath exterior paint. Layers of paint applied to porches or exterior doors can often let water through. Swelling or softness when the paint is touched can indicate this.

  • Underneath the dishwasher. Dishwashers have quite a few potential spots for leaking, and they can often go unnoticed for years. Pull yours out regularly to ensure there are no errant drips.

  • Inside interior walls. The pipes that run between walls can often leak, especially around bathrooms or kitchens. Discolored paint or water spots are a common sign of this.

  • Underneath a toilet. The base seal of a toilet can get weaker with time, causing a gradual leak that damages the floor below. The most common sign of this is a toilet that has become unsteady as the wood underneath deteriorates.

If your home has suffered water damage (even in a hidden place like one of these), we are happy to help! Give us a call right away, and we’ll get there quickly.

The Case Against Water Damage at Home | SERVPRO® of Pueblo

7/17/2019 (Permalink)

The Case Against Water Damage at Home | SERVPRO® of Pueblo

We’ll always need water for life, but one thing that we could do without is the damage that water can do to our homes and property.

Know that there are many driving forces behind the various types of water damage.

Water Damage and Its Causes

From 2009 to 2015, The Travelers Companies Inc. found that the five most common causes of homeowners insurance claims were:

  • Exterior wind damage
  • Non-weather-related water damage
  • Hail
  • Weather-related water damage
  • Theft

Water damage takes up two of those five slots, meaning that it is a very common issue. It’s best to thing of water damage in terms of being weather-related and non-weather-related.

Non-weather-related damage is the most common factor at home, often coming from plumbing or appliance issues. While just as trying, weather-related water damage is not as common and can stem from rain and snow.

At home, the top five causes of water damage are plumbing issues, washing machine leaks, busted water pipes, aging water heaters and bad weather.

Keeping Your Home Dry

The price of water damage may be high, but it would be much higher if not covered by your homeowners insurance plan. In most cases, the following damages are covered by a standard policy:

  • Damages caused by from weight of ice, snow or sleet
  • Discharge and overflow of water, even by accident
  • Tearing apart, cracking, burning or bulging of a steam or hot water heating system
  • Freezing of plumbing and pipes

While water damage can be highly stressful, there are ways to help stave off certain water-related issues.

You can use these preventive fixes and routine maintenance suggestions to keep your home safe from some water damage situations:

  • Applying water sensors and automatic shut-off valves
  • Installing metal mesh connection hoses on the washer and dryer
  • Making sure your gutters and downspouts are free of debris
  • Ridding the hot water tank of buildup by flushing it every six months
  • Keeping grease out the kitchen sink and drain

These tips can help make sure you avoid some rather costly water damage at home.

Water damage can be a nightmare to deal with, but fortunately, you will always have SERVPRO® of Puebloon your side to help with the cleanup and restoration process.


Understanding the 3 Water Classifications | SERVPRO® of Pueblo

2/25/2019 (Permalink)

Understanding the 3 Water Classifications | SERVPRO® of Pueblo

Water that causes water damage is not all the same. There are three different kinds of water: clean, gray and black. When you begin to understand the differences in these types of water, you will better understand how to handle a water damage scenario.

First and foremost, quickly remove all of the moisture and damp items to inhibit the growth of mold in its ideal situation. Remember, no matter what type of water has caused damage, there will always be a cleanup and restoration process to go through.

Clean Water

As the name says, this water is free of contaminants and is considered “clean,” not the type to pose an immediate threat to your health. Examples of clean water is water from:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

This will be the easiest type of water damage to clean up after since there will be fewer microbes living in the water. After a period of 48 hours, however, and following contact with the surfaces of buildings, clean water will become a category two water, which is gray water.

Gray Water

Gray water starts to make water damage cleanup and restoration more involved. This is water that may pose a health risk because it will contain chemical and/or biological contamination. The slight contamination in gray water means that it would need to be thoroughly treated before being safe to consume.

Gray water is water that can come from dishwashers, aquariums, showers, etc. Again, the 48-hour exposure time applies here because if not quickly and properly treated, gray water becomes black water.

Black Water

With black water, you are now involved with the most serious of the three types of water since it is considered highly contaminated by harmful chemicals and biological matter, which would include floodwaters containing soil and all sewage waters.

Sewage is highly contaminated with microbes, including bacteria, protozoans, molds, fungi and more, which can be harmful to humans. Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

When it comes to floods, consider all waters black water since as it moves along its path, it is busy picking up contaminants from everything it encounters.

The Institute of Inspection, Cleaning and Remediation Certification (IICRC) is an organization that certifies and sets the standards for the cleaning and restoration industry and recognizes all three of these classifications of water. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Pueblo is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!


Identifying Causes of Residential Water Damage | SERVPRO® of Pueblo

12/6/2018 (Permalink)

Identifying Causes of Residential Water Damage | SERVPRO® of Pueblo

In thinking about water damage, severe weather is usually one of the first things that will come to mind for many. Storms and flooding can cause catastrophic water damage, but they are often not the main causes.

Instead, there are various items in and around your home that may be responsible for many situations that result in water damage.

<h4101-on-water-damage:a8f8131ffaa5739239be8686687cc835">The 101 on Water Damage

With water damage being the third most common reason for a homeowners insurance claim between 2011 and 2015, it is something that many homeowners will face, with an average payout per claim of $8,861.

There is a difference between water damage and gradual water damage, which can impact the payout of homeowner’s insurance claims. Examples of gradual damage would be something that has been happening over time, such as cracks in a home’s foundation or unknown plumbing issues in the walls that will cause damage to walls, ceilings or floors. Unfortunately, unlike storm-related water damage, which is covered by homeowners insurance, many cases of gradual water damage are not covered.

<h4issues-and-water-damage:a8f8131ffaa5739239be8686687cc835">Plumbing Issues and Water Damage

According to the Insurance Institute for Business & Home Safety (IBHS), the leading causes of water damage are:

  • Plumbing supply system failures. This can involve frozen pipes that can burst due to the buildup in water pressure caused by freezing water or when the supply system material fails and results in a leaking or burst pipe. Per IBHS, plumbing supply system failures are the leading source of residential water losses and cost an average of $5,092 per incident after the deductible. It was also found that homes 16 to 40 years of age made up a larger group of supply system material failure claims.

  • Plumbing drain system failures. These occur when a sewer drain backs up and overflows into a home or from material performance issues. In their study, IBHS found that 52% of drain system failures were caused by sewer backups and 37% were related to material performance issues. They also noted that the average drain system failure was more expensive in southern states than in northern states.

  • Toilet failures. Toilets are the second largest cause of residential water damage loss after plumbing supply system failures and can happen due to faulty fill valves or clogged drain lines. Toilet failures that occur on the first floor of a home resulted in higher claims than those that occurred in upper floors or basements, according to IBHS.

  • Water heater failures. As a water heater reaches its life expectancy, it’s normal that the tank will eventually begin to rust and corrode, causing leaking or bursting issues. According to IBHS, 69% of all water heater failures resulted from a slow leak or a sudden bursting of water lines and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures. Typically caused by supply hose failures, machine overflows and drain line failures, washing machine failures are one of the top 10 sources of residential water losses. Per IBHS, supply hose failures accounted for over half of all washing machine-related losses.

If your home has experienced any water damage, rest assured that the team of professionals at SERVPRO® of Pueblo is available to help with cleanup and restoration and make it “Like it never even happened.”

Pueblo Residents: We Specialize in Flooded Basement Cleanup and Restoration!

4/20/2016 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 719.544.7165

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Pueblo and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 719.544.7165

Pueblo's 24 Hour Emergency Water Damage Service

4/20/2016 (Permalink)

SERVPRO of Pueblo is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 719.544.7165

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pueblo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Pueblo

SERVPRO of Pueblo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.